24 Hour Fitness
📍 7320 170th Ave NE, Redmond, Washington, 98052
Pricing
| Service | Price |
|---|---|
| Membership | Platinum: $36.99-$39.99/month, Gold: $22.99-$36.99/month, National: $26.99/month. Yearly prepaid options: Platinum $431.76 total ($35.98/month), Gold $275.88 total ($22.99/month), National $323.88 total ($26.99/month). $1 down offers available on select memberships with $49.99 annual fee. |
| Monthly Platinum: $36.99-$39.99, Monthly Gold: $31.99-$36.99, Monthly National: $26.99. Yearly prepaid: Platinum $431.76 ($35.98/month), Gold $275.88 ($22.99/month), National $323.88 ($26.99/month). $1 down initiation fee available with first month waived, $49.99 annual fee billed after enrollment. | |
What Visitors Say
What Visitors Liked
What Visitors Noted
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View all King County venues →Additional Amenities
This 24 Hour Fitness location in Redmond offers a large gym with thousands of square feet of premium strength and cardio equipment, turf zones, and a lap pool. The facility provides a hot tub, which members note is usually running. The gym also offers group fitness classes, with members praising specific instructors like Candy for their excellent, fun, and knowledgeable classes. Pilates classes are also noted as being nice. Personal training services are available.
Atmosphere
& Maintenance Gym members report significant concerns with maintenance and cleanliness. The pool area is described as very dirty, with black stains on the walls. The locker rooms and showers are frequently messy. Several pieces of equipment, including urinals and a leg curl machine, have been broken for extended periods. The sound system for group classes has also been non-functional for months. In the group exercise areas, particularly the cycling room, temperatures during high-intensity classes are reported to be uncomfortably and unsafely warm, ranging between 76–80°F.
Staff
& Management While some instructors like Candy and Tracie receive high praise, club management is a consistent point of criticism. Members report that managers are frequently unavailable and unresponsive to calls or concerns. There are multiple accounts of poor customer service regarding billing issues, membership freezes, refund requests, and misleading information about personal training auto-renewal contracts and club transfers. Members feel management refuses to enforce club policies, such as those regarding locker use.
Pricing
The membership fee is considered one of the cheapest in the area. However, members advise extreme caution regarding the terms for personal training services, which involve auto-renewal clauses and have led to billing disputes and refused refunds.
What Reviewers Love
- The hot tub is typically operational.
- Instructor Candy leads excellent, fun, and knowledgeable group fitness classes.
- Machine repairs are generally handled in a timely manner.
Amenities
Frequently Asked Questions
Is the hot tub operational?
Gym members note the hot tub is usually running.
Are there issues with the facility's maintenance?
Yes, members report a dirty pool area, broken urinals and gym equipment, a faulty group class sound system, and uncomfortably warm temperatures in the cycling room.
What should I know before signing up for personal training?
Members strongly advise being aware of auto-renewal terms and reading the fine print carefully, as there are multiple reports of billing issues and difficulty obtaining refunds after cancellation.
